RIMS offers an effective way to individualize your E-Mail guest communication throughout the whole customer-journey. Starting with the reservation offer, to the confirmation and pre-stay Mail, through to the post-stay mailing you can stay in contact with your guests during every stage of their journey. Additionally you can add Landingpages like a preference planner or a transfer request.
We do not use master-templates, instead our clients work together with us to create their personalized message-templates.
With the Information from the PMS we can go even further and add guest-specific offers or text-boxes based on their profile.
So you see, with RIMS you will have new chances to reach yours guests with every message you send them.
Founded at: April 2015